How can we help?
Find quick answers below, or reach out and we'll get back to you within one business day.
Jump straight to what you need
Getting started
Browse courses and enroll in minutes.
Explore courses arrow_forward paymentsPayments & refunds
Secure checkout, invoices and refunds.
Refund policy arrow_forward workspace_premiumCertificates
Earn and verify your certificates.
My dashboard arrow_forward manage_accountsYour account
Update your profile and password.
Account settings arrow_forwardFrequently asked questions
The answers learners look for most. Can't find yours? We're one message away.
Not for our beginner tracks. Courses like the Data Science Bootcamp and Advanced Excel start from the fundamentals. For advanced courses we note the prerequisites on each course page.
As soon as your payment succeeds you are enrolled instantly. Head to your dashboard and click "Continue" to open the lesson player, watch the videos, and mark lessons complete as you go.
We accept UPI, cards, net banking and wallets via Razorpay, and PayPal for international learners. Checkout is secure and we never store your card details.
Yes — see our Refund Policy. In short, you can request a full refund within 7 days of purchase if you have completed less than 20% of a self-paced course.
Absolutely. Complete all lessons in a course and a verifiable certificate of completion is issued automatically, downloadable as a PDF from your dashboard.
Our flagship Master Program includes live cohorts and 1:1 mentorship. You can also book a free call with us any time from the Book a call page.
Still need a hand?
Email us at support@ankitkumaracademy.com or send a message — we reply within one business day.